Consumer Perception and Evaluation of Waiting Time: A Field Experiment

by Gerrit Antonides, Peter C. Verhoef, Marcel van Aalst · 2002
DOI: 10.1207/s15327663jcp1203_02

Reference

Gerrit Antonides, Peter C. Verhoef, Marcel van Aalst “Consumer Perception and Evaluation of Waiting Time: A Field Experiment” (2002) DOI: 10.1207/s15327663jcp1203_02

@Article{antonides2002,
  title = {Consumer Perception and Evaluation of Waiting Time: A Field Experiment},
  volume = {12},
  issn = {1532-7663},
  url = {http://dx.doi.org/10.1207/S15327663JCP1203_02},
  doi = {10.1207/s15327663jcp1203_02},
  number = {3},
  journal = {Journal of Consumer Psychology},
  publisher = {Wiley},
  author = {Antonides, Gerrit and Verhoef, Peter C. and van Aalst, Marcel},
  year = {2002},
  month = {jan},
  pages = {193–202}
}