Quality is in the eye of the beholder: meeting users’ requirements for Internet quality of service

by Anna Bouch, Allan Kuchinsky, Nina Bhatti · 2000
DOI: 10.1145/332040.332447

Reference

Anna Bouch, Allan Kuchinsky, Nina Bhatti “Quality is in the eye of the beholder: meeting users’ requirements for Internet quality of service” (2000) DOI: 10.1145/332040.332447

@Inproceedings{bouch2000,
  series = {CHI00},
  title = {Quality is in the eye of the beholder: meeting users’ requirements for Internet quality of service},
  url = {http://dx.doi.org/10.1145/332040.332447},
  doi = {10.1145/332040.332447},
  booktitle = {Proceedings of the SIGCHI conference on Human Factors in Computing Systems},
  publisher = {ACM},
  author = {Bouch, Anna and Kuchinsky, Allan and Bhatti, Nina},
  year = {2000},
  month = {apr},
  collection = {CHI00}
}