The economic value of rapid response time
Reference
Walter J Doherty, Arvind J Thadhani “The economic value of rapid response time” (1982)
@Article{doherty1982,
title = {The economic value of rapid response time},
author = {Doherty, Walter J and Thadhani, Arvind J},
url = {https://jlelliotton.blogspot.com/p/the-economic-value-of-rapid-response.html},
journal = {IBM Report},
year = {1982}
}