A study on tolerable waiting time: how long are Web users willing to wait?

Reference

Fiona Fui-Hoon Nah “A study on tolerable waiting time: how long are Web users willing to wait?" (2004) DOI: 10.1080/01449290410001669914

@Article{nah2004,
  title = {A study on tolerable waiting time: how long are Web users willing to wait?},
  volume = {23},
  issn = {1362-3001},
  url = {http://dx.doi.org/10.1080/01449290410001669914},
  doi = {10.1080/01449290410001669914},
  number = {3},
  journal = {Behaviour &amp; Information Technology},
  publisher = {Informa UK Limited},
  author = {Nah, Fiona Fui-Hoon},
  year = {2004},
  month = {may},
  pages = {153–163}
}