The world wide wait: effects of delays on user performance

by Paula R. Selvidge, Barbara S. Chaparro, Gregory T. Bender · 2002
DOI: 10.1016/s0169-8141(01)00045-2

Reference

Paula R. Selvidge, Barbara S. Chaparro, Gregory T. Bender “The world wide wait: effects of delays on user performance” (2002) DOI: 10.1016/s0169-8141(01)00045-2

@Article{selvidge2002,
  title = {The world wide wait: effects of delays on user performance},
  volume = {29},
  issn = {0169-8141},
  url = {http://dx.doi.org/10.1016/S0169-8141(01)00045-2},
  doi = {10.1016/s0169-8141(01)00045-2},
  number = {1},
  journal = {International Journal of Industrial Ergonomics},
  publisher = {Elsevier BV},
  author = {Selvidge, Paula R. and Chaparro, Barbara S. and Bender, Gregory T.},
  year = {2002},
  month = {jan},
  pages = {15–20}
}